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Where Customer Attention Matters

By lbraz | Posted in Uncategorized on Monday, October 22nd, 2018 at 6:27 PM
Orlando Preowned

Orlando, Fla.— Once we opened our doors to the public we acknowledged the huge responsibility that comes with helping our customers choose the right vehicle for themselves or a family member. 

Starting by creating comfortable spaces inside our offices and want lounge areas for our customers and visitors to enjoy as they make their selection and financing process. “It has been our formula to success from the beginning of my career and throughout the years, and it has never failed us,” said Leo Braz, General Manager of the newest certified pre-owned dealership in Orlando.

 

“Our location was also key,” he added– highlighting the importance of having easy access coming from downtown Orlando, Winter Park, Winter Garden or Clermont.  The dealership is located amongst big franchises on West Colonial Drive, just two blocks away from high trafficked Orlando roads like John Young Parkway. It also allows us to serve the greater Orlando area, along with the rest of central Florida, including Tampa and Jacksonville.

Time after time, our current customers have reiterated their satisfaction of being able to make their selection in a no-pressure relax atmosphere  where our dealer takes care of their every need, from easy financing to trade-ins.

Our inventory is stocked with cars, trucks and crossovers from a wide variety of manufacturers. This includes everything from fuel efficient compacts, to workhorse pickup trucks, to performance sports cars, to highline luxury vehicles. Orlando Preowned can find a vehicle for any driver, at any age, and with any budget.

At Orlando Preowned, car shoppers will be able to take advantage of a transparent car-buying experience. We also offer extended warranty agreements up to 7 years/150,000 miles to help ensure our customers continue to be satisfied after they take home their new car.

Take a look around our website to learn more about everything we have to offer at Orlando Preowned. If you have any questions, be sure get in touch with us right away.

Our team at Orlando Preowned is always ready to help with any questions about the services we have to offer. Use the contact information on this page to get in touch with us. We are ready for a conversation. Send us an email, give us a call or stop by in person to learn more about everything we have to do at Orlando Preowned. We look forward to hearing from you!

Taking a Test Drive Today?

By lbraz | Posted in Uncategorized on Thursday, October 4th, 2018 at 12:44 AM
Orlando Preowned

Your found the car and it looks fantastic inside and out, this should be the point when you’re finally ready for the fun part:

A TEST DRIVE! 

A few things to be considered price wise:

  • It may cost a little more to buy a vehicle that is in a certified pre-owned program.
  • Non CPO vehicles could be found at a lower price, but there is a price to it.

When you are buying a regular used on non-certified pre-owned car we recommend that you take steps further like

Focusing on all aspects of your driving experience, specifically on warning signs like when you turn the key. If it takes too long to start, also if it starts making any odd noises or shaking — those are clear reasons to be concerned about. 

You may as well try to put the car through a stress test driving it in difficult conditions like on flat ground, hills, and different types of roads and at different speeds. It will tell you a lot about the vehicle you are about to bring home and ride your family and friends in.

After your personal inspection, keep those details in mind because those are the things you’ll want to mention to your mechanic when you bring it in for an inspection.

In Orlando Preowned we take pride in the quality of vehicle we bring to the market to satisfy the transportations needs of customers just like you. You should know that only vehicles that are in its best condition qualify for a certified pre-owned program.

So there you go, dependability is something that you may consider a given in any used car, but the truth is that only CPO vehicles go through the process to really give you peace of mind.

As a NIADA Certified Pre-Owned Program member, Orlando Preowned gets you covered with a 125-Point inspection before it is brought to the market.

Every Orlando Preowned vehicle undergoes extensive safety and performance testing making sure all of these points work in optimal condition:

  • Engine
  • Transmission
  • Air Conditioning and Heating
  • Brakes
  • Suspension
  • Belts and Hoses
  • Major Electronics and much more.

We just went through an amazing transformation!

By lbraz | Posted in Uncategorized on Saturday, September 29th, 2018 at 10:12 PM

ORLANDO, Fla.—In the past few months we were giving you constant feedback on our physical structure’s renovation progress. It has been nothing short of extraordinary!

You’re probably familiar with the term Kitchen from Scratch, and what we decided to do to our dealership, construction wise, was exactly that. We removed walls, bathrooms, office spaces, tiles, roof, in other words all. It took us some time to get it to the point and quality we wanted to offer to our clients, who are treated as VIP from the moment they step in.

The following pictures are the memories we keep of how we started it all.

All that was changed. We created a professional welcome area with reception and lounge, where kids also have a place to play with tablets, books and other educational games, or just watch television while having their snacks or beverages. 

Our promise is clear, Orlando Preowned is the local used cars dealership that is family owned and is fully committed to bring excellence to the used car buyer’s process.

First, it is important to know that OPO certifies all makes and models — having said that — if you are a fan of any particular brand you can be sure to find your next great vehicle with us, as well as you can enjoy peace of mind understanding our Certified Pre-owned program, unique in the Greater Orlando market.

Orlando Preowned is a member of the National Independent Automobile Dealers Association (NIADA) and certifies that every Certified Pre-Owned vehicle we sell has passed an extensive 125-point inspection. NIADA is a leading national association whose program backs the vehicles sold through its prestigious members, with the same guarantees of a manufacturer dealer.

To summarize, the following are among your benefits to buy a certified pre-owned vehicle in Orlando, vs. a regular used car.

Benefits of Buying a Certified Pre-Owned at Orlando Preowned

  • 3 Months / 3,000 Miles Limited warranty Included
  • Up to 7-year/150,000 miles Bumper To Bumper coverage option
  • FREE CARFAX® Vehicle History Report™
  • FREE AutoCheck® Vehicle History Report
  • A Comprehensive 125-Point Inspection By a Certified Technician
  • Car Rental Reimbursement & Towing Benefit
  • Peace of Mind with 24 Hours Emergency Roadside Assistance

Our certified pre-owned units also include convenient benefits such as:

Rental car reimbursement, towing, trip interruption, lost key and lockout services with quick and reliable claims services should you need to address an issue. 

Nationwide coverage of these benefits, and you have the option to extend it, if you want to keep your car in top operating shape for years to come. Doesn’t that sound just astounding?

After we have given you all these reasons, would you go out and compromise your next car purchase? We think you wouldn’t!

Not only you’ll find the car of your dreams at the price that is just right for you, but you are also buying confidence and reliability, included in your vehicle’s price. We look forward to seeing you soon at our NOW OPEN facilities so that you can enjoy for yourself the benefits of a VIP car buying experience!

 

OUR APOLOGIES, BUT WE WANT TO MAKE IT PERFECT

By lbraz | Posted in Uncategorized on Wednesday, July 4th, 2018 at 7:43 PM
Orlando Preowned

ORLANDO, Fla.— Since the beginning of the year we have been talking about opening our dealer facility in the month of May. Not only are we in the month of June but we are about to enter the next month already, and yet not open.

You may have heard or read in the news about labor shortfalls in the construction sector. Across the country, and especially in Florida, investors struggle to find enough workers to build houses and office buildings.

According to the Orlando Sentinel, home buyers, retailers, restaurateurs, developers and anyone else seeking newly built space, labor shortfalls have come to shape a market that experienced an exodus of its workforce almost a decade ago.

In Orange, Seminole, Osceola and Lake counties, fewer young adults enter the construction field. Only 3 percent of survey respondents ages 18-25 chose construction trades as a career field, according to a recent survey by the National Association of Home Builders.

However, we don’t want to make this a story of excuses, but one of meticulous attention to detail and wanting to offer only the best buying experience to pre-owned car seekers in Orlando.

While a previous facility already existed on the site, we went through a complete remodeling process to create the most unique customer experience with amenities like a lounge area for adults and an interactive entertainment center with iPads for kids to have the most pleasant time as parents select their great next certified pre-owned vehicle.

Within the next 30 days we will start bringing units to the market to account for an inventory of over 200 vehicles to choose from, all inspected, still covered with their original manufacturer warranty and certified. The best part of it all is, that we certify all makes and models, it will really be a great array of options to choose from — whether it be a sedan, a SUV , a pick-up truck, mini van or sport we are hard at work to get them all to satisfy our customers’ diverse needs.

When it comes to buying a used car, we have your back — with quality certified. Also, you can explore additional options to extend your warranty for even more peace of mind.

Like we said earlier we want ensure this to be a story of success, which is owed all to our customers. We understand that in the automotive business customer satisfaction is king. So, having said that, we are taking the time to make sure that when you do arrive at our dealership in Orlando, not only you will find a smooth, transparent car buying process, but you feel like a king or queen enjoying our facilities as well.

We appreciate your patience, and the fact that you’ve stayed with us all this time. Our commitment to you is that we will make it well worth the wait.

Now, let’s get you ready to drive your next set of quality wheels!

WHY ALL USED CARS FOR SALE ARE NOT EQUAL

By lbraz | Posted in Uncategorized on Tuesday, May 15th, 2018 at 4:55 PM
Used Cars for Sale in Orlando

Orlando, Fla.— Here goes our story. There is nothing new about selling used cars here in Orlando, we know that, but Orlando Preowned has a story that is unique in terms of the dedication to detail and passion behind making choices to ensure top notch customer service and therefore, satisfaction.

First, we have talked about the differences between buying a used car vs. buying a Certified Pre-owned vehicle. 

A certified pre-owned vehicle is one that has been lightly used, thoroughly inspected and reconditioned to its factory standards and then covered by an extended warranty. It’s a no brainer, that is the main reason why these vehicles are some of the most highly coveted on the market.

Now that we are getting closer to Opening Day, it is worthwhile to describe some of the unique aspects of the physical facility where our dealership is located in the very heart of Orlando. Less than 2 miles away from John Young Parkway, sits the land that we envisioned for a unique concept in an area where car dealers are already a dime a dozen. In March 18, 2018, finally there was a go to start the building renovation that will become a state-of-the-art showroom and customer service area that is not what you typically find in used car dealerships.

Used Cars for Sale

https://youtu.be/TF0Nh2gPXN8)

Very proud of the accomplishments already done, Orlando Preowned will be not just another dealer in the area.  Our vision is to become an integral part of the community, committed to not only offer great vehicles and great customer service, but also committed to giving back to the community. 

Starting with an economic spur to the area with close to a  $2 million investment and much needed job creation for locals. Orlando Preowned is right now hiring an approximate of fourteen full-time positions on its first phase.

We are already excited to have the amazing opportunity to serve Orlandoans find a vehicle they call their dream car, making it accessible and easy to finance and to become an active member of this vibrant, diverse community.

We look forward to seeing you at Opening Day!

The Defective Airbags Legal Issue

By lbraz | Posted in Uncategorized on Tuesday, February 27th, 2018 at 8:30 PM
Used Cars for Sale in Orlado

Orlando, Fla.—When you are in the market for used cars, one of the first things that come to mind is what is the car history. You want to know about any legal issues with the make or model, especially if those issues are related to passenger safety.

We all have heard, by now, quite a lot about defective airbags in some vehicles. It has become the largest automobile recall in history which has been linked to at least 22 deaths and 180 injuries around the world (not just the U.S.)

In an effort to keep you abreast of what you can expect when you choose certain vehicles, following we explain a recent resolution regarding this case.

The U.S. Bankruptcy Court for the District of Delaware has approved a bankruptcy plan carving out a trust for personal injury claimants against Takata and Honda as well as a second channeling agreement allowing for future claims in cases involving defective airbags.

One resolution is with TK Holdings Inc. and the other with Honda North America, Inc. The resolutions will be available to all U.S. personal injury and wrongful death victims. Plaintiffs have the option to opt out and file litigation through the tort system if they feel their claim is not fair.The estimated value of the trust is $90 million to $137 million. This amount may increase, but will not decrease.

Once the trust is open, it would begin to accept claims in approximately mid-2018. Honda will pay 100 percent of compensatory damages without any credit for fault placed on Takata, third parties or the victims. Honda also has agreed to pay regardless of the age of the car or the expiration of a statute of limitations. Defenses that may be used in the tort system by an OEM, such as not acting on a recall letter or driving violations, are waived under this settlement. Additionally, the settlement values have punitive damages built in based on known, prior settlement values in other cases.

In Orlando Preowned our commitment is to keep our customers and all potential buyers well informed at the time of selecting their unit. We want our customers to be fully satisfied not only with their new Certified Pre-Owned vehicle, but with our customer care and staff.

As we undergo our construction process, we invite you to stay in touch with us for future news and events like this.

Looking to buy a used car in Orlando?

By lbraz | Posted in Uncategorized on Monday, February 5th, 2018 at 3:55 PM
Orlando Preowned

Orlando, Fla., — As we prepare during our construction phase, there are a few important things that we want to remind our future customers about buying their used car from Orlando Preowned.

1) Did you know our dealership will offer financing?

No matter what your credit situation, our specialists can help tailor a finance package to fit your needs. Our experience with a wide variety of financial institutions helps us provide financing for all credit levels. To get started, just complete our secure online credit application. We’ll help you get pre-approved, making it even easier for you to shop for your next vehicle.

Financing a new vehicle purchase takes a significant amount of preparation. Our finance department will help car shoppers at any budget get approved and get behind the wheel. To help you get an estimate of how much you can expect to pay each month, our website offers a payment calculator where you just fill out the form with the financial information on the preowned car you are considering, along with the value of your downpayment and trade in and it will provide you the estimated monthly payments.

2) Don’t have much time?
It you are you looking to test drive a used car in Orlando Florida? Orlando Preowned will let you test drive a car, truck, SUV or crossover before making your purchase. If you are ready to take a car for a spin you just need to complete the form on our website to schedule a test drive at your convenience. Our friendly, experienced sales professionals will put you in the driver’s seat and give you a complete walk-around so you know all the details about the used car you want to test drive.

3) Need to know how much is your current vehicle worth?

Trading in your current car can help make upgrading to a high-line car easier. We would be happy to consider your trade-in. Use the form on this page to tell us more about the car you are looking to trade in, and the vehicle in our inventory you are considering.

4) How about winning $100?
When you become a customer of Orlando Preowned, if you enjoy the service or love your new Certified Pre-owned vehicle from Orlando Preowned you can receive $100 for your referral to friends, family or co-workers when they purchase their unit.

We have so much more coming in with as our dealership becomes ready to open to the public, so stay tuned!

Our work in progress leading to Opening Day

By lbraz | Posted in Uncategorized on Friday, December 22nd, 2017 at 2:54 AM
Pre-owned Cars in Orlando

Orlando, Fla.— We have been announcing a – coming soon- for a while now, and some friends are asking us, soon— but when? Most of them looking forward to see our new state-of-the-art facility in the heart of Orlando!

Our dealership is set to bring over two hundred certified pre-owned vehicles of the best kind. We are committed to offer a variety of warranty options to ensure our customers are and stay satisfied. This includes a 7-year/150,000-mile warranty. Orlando Preowned will include a financing department and service team that ensure the best care of all of our customers’ needs.

While it is a long process, we want to make it a short story for you to understand where we are and what’s coming up next.

We have been working hard on ‘paving the way’ on everything that occurs backstage, before construction finally begins. The great news are, that we are almost done with that stage, we are a few days away from finally begin building up our customer service area and showroom. You actually might be able to see our new sign up already.

Our goal at Orlando Preowned is to have a vehicle for every car shopper. You will find that shopping for your certified pre-owned vehicle at Orlando Preowned will be a low-pressure experience. Our key is to make the process as transparent as possible, allowing our customers to shop for their used car in a relaxed atmosphere, with a full team ready to help.

Now, with all that said, we will offer you periodical updates to keep you informed.

There are many programs that you might want to take advantage of, once our facility is open.

For example:

1- Our referral program — Where you get paid $100 for referring us a family or friend/customer when they purchase their unit.

2- Trade-in —Our inventory will be constantly changing, offering vehicles from a wide variety of manufacturers. So as we add to our stock, if you would like to upgrade your car, you’ll just have to fill out a form your can find on our website, and get a quote on how much your used car is worth now. Orlando Preowned will pay top-dollar for high quality used vehicles that qualify for our certified pre-owned program.

This market has long awaited for a place that changes the experience of shopping for a used car, to one that’s positive and pleasant. We’ll continue working hard to bring you just that, during this winter.

So stay tuned for more news! We will shortly start showing images of progress and invite you to join us in social media as part of the big family of Orlando Preowned.

Facebook
Twitter
Instagram
Google+
Youtube

Did you know our dealership is a NIADA member?

By lbraz | Posted in Uncategorized on Monday, December 11th, 2017 at 11:21 PM

Orlando, Fla. — The National Independent Automobile Dealers Association (NIADA), founded in 1946 has represented quality independent automobile dealers for over 70 years.The NIADA Certified Pre-Owned Program is designed to protect you, the consumer. The seal lets you know that the vehicle and dealership are held to a higher standard, through a vigorous certification checklist, vehicle history reports and more.

The NIADA Certified Pre-Owned Vehicle Program is backed by one of the strongest insurers in the industry, rated “A” (Excellent) by A.M. Best.

You can be confident that your vehicle is fully protected by the same company that provides protection programs that are offered by many new vehicle manufacturers. Your plan provides extensive component coverage and benefits which are backed by superior claims service in your time of need.

You always have the choice to do business with an individual, but bear in mind that private party purchases lack the legal protections that cover transactions at licensed used car dealerships. That leaves the door open to all kinds of automotive fraud, from installing lower-mileage odometer modules to selling cars that were salvaged in other states. It’s up to you to make an informed buying decision.

Members of NIADA and its state associations are independent auto dealers that abide by a strict Code of Ethics for membership that will give you additional peace of mind. Among other things, NIADA dealers commit to operating with integrity, honor and fair dealing toward the general public, comply with all city, county, state and federal laws, employ truth and accuracy in advertising and selling, and constantly strive to improve business methods to the end that the public is better served.

Orlando Preowned is proud to be a member of this prestigious organization which guarantees the quality of our vehicles and provides top notch service to certified pre-owned car buyers.

We are very excited about working our way to serve the Orlando community, providing an inventory of over two hundred top quality pre-owned vehicles at a state-of-the-art customer service and showroom areas.

We look forward to seeing you there really soon!

Car Buying Tips

By lbraz | Posted in Uncategorized on Thursday, November 9th, 2017 at 4:32 PM

orlandopreowned.com

Ask yourself these questions:

  • What will I be using the car for and how much car can I afford? Before you start looking at used cars, decide in what way the car will be used.
  • Will the car be driven long distances frequently?
  • Is economy or roominess a consideration?
  • Is the car my only means of transportation?
  • What features (cruise control, a/c, power windows, etc.) are important to me and what can I do without?

Look at your budget

Once you have a list of answers to these types of questions, then look at your budget to determine what you can afford for the car’s payments, gas, insurance and general maintenance. All automobiles require upkeep, so factor in amount for repairs. A good rule of thumb: Multiply the number of miles you expect to drive a month by 38 cents; the amount of money you should set aside a month to cover operating costs and maintenance on a car in addition to your car payment and insurance.

 

Understand the Laws

Under the Federal Trade Commission’s (FTC) Used Car Rule, all dealers are required to conspicuously display a “Buyers Guide” in all cars offered for sale. The Buyers Guide tells you if the vehicle has a warranty or no warranty at all. The dealer has no further responsibility for a car sold “as is,” once the sale is complete and you drive off the lot. Verbal promises and oral agreements between you and the sales representative are virtually impossible to enforce and may not be legally binding. You should have all agreements in writing and signed by everyone involved. Don’t allow yourself to be rushed.

Check Out the Car Thoroughly

Take your time when looking at cars and try not to hurry through the process. Try to shop for a car under conditions which allow you to properly inspect the vehicles.

Open Your Eyes and Take a Good Look

You need to be serious when inspecting the car for problems or damages, both inside and outside the vehicle.

Go For a Drive

It is essential to take the car for a road test before you make a purchase. The dealer will probably ride with you, but be sure you have the chance to drive the car yourself. Trust your instincts: If you drive the car and it just doesn’t feel quite right to you, make sure you and the dealer agree on what is to be done and put it in writing.

Use Your Head When Signing the Deal

Keep in mind what you can spend for a car payment and don’t stretch your dollars beyond your budget. When making your purchase; take time to read and understand all of the agreements and papers in front of you. If there are any blank spaces on contracts, fill them in. If you are required to make a deposit, ask if it’s refundable and under what circumstances and put that in writing also.